We would like to give you, the visitor to our website, as much information as possible about Blumat products. We are not, however, interested in your personal data. In fact, we are particularly concerned about protecting your privacy. This Privacy Statement provides you with information about the most important aspects of data processing in the context of our website.
This Privacy Statement only applies to this website. If you are redirected to other websites via links, please find out about how your data is handled from those sites.
- It is normally possible to use our website without providing personal data.
- We do not send any marketing emails or newsletters to you.
- We do not pass on any personal data to third parties either for marketing purposes or analysis purposes.
- Google Analytics is not used on this website.
Visiting our website
It is normally possible to use our website without providing personal data. If any personal data is collected on our website such as your name or email address, this data is supplied voluntarily.
When you visit our website, the data collected is that received automatically from your web browser such as your IP address, the browser used, the operating system, the referring site, the time of access etc. This data does not identify you personally. When you have left the Blumat website, your data will be immediately anonymised and your IP address in particular will be deleted. We then only have anonymous data at our disposal which cannot be traced back to you.
If you contact us by email, we will store your emails for the processing of your enquiry and in case there are any follow-up questions.
If you ask us where you can buy Blumat products, we will give you the name of a supplier or forward your email to a dealer in your region. This dealer will then contact you directly.
If you send us an enquiry concerning the products and their use, we will reply to this personally or forward it to a sales partner who will then contact you directly.
Your emails will not be automatically processed, your personal data such as name and email address will not be processed internally and not stored anywhere apart from in the email itself.
Processing of warranty claims
Warranty claims are generally to be directed to the dealer who sold you the product. In some cases, it may be appropriate for us to process the warranty claims with you directly. In this case, we will store your name, address and, if applicable, your email address and/or telephone number in our database so that we can send you the replacement product. As this is a business transaction, it is a legal requirement to store this data for at least 7 years.
You are entitled to the right to be informed, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability and the right to object. If you think the processing of your data violates data protection law or that your data protection rights are being violated in any other way, you can contact us or make a complaint to a supervisory authority. This is the Data Protection Authority in Austria